Privacy Policy

Effective Date: July 2025
Home Care Companion – Oak Brook, Illinois

At Home Care Companion, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website, contacting us, or using our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, home address, and other contact details you provide when you request information, schedule a consultation, or sign up for our services.
• Service Information: Details about the care services you request, preferences, and other relevant notes to help us deliver personalized care.
• Website Usage Information: Non-personal data such as your IP address, browser type, pages visited, and time spent on our site, collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services.
• To schedule and manage in-home consultations or care visits.
• To personalize our services based on your needs and preferences.
• To send updates, service reminders, and relevant information (you may opt out at any time).
• To improve our website, services, and customer experience.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following situations:

• With our employees or contractors who need the information to provide services to you.
• With service providers or vendors who help operate our business (e.g., IT support, payment processors), under strict confidentiality agreements.
• When required by law, legal process, or government request.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate or outdated information.
• Request deletion of your information, subject to applicable legal requirements.
• Opt out of marketing communications at any time.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Home Care Companion – Oak Brook, Illinois
Email: info@hcarecompanion.com