Terms & Conditions

Effective Date: July, 2025
Home Care Companion – Oak Brook, Illinois

Welcome to Home Care Companion. By using our website, contacting us, or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing our website or using our services, you confirm that you are at least 18 years old and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please do not use our website or services.

2. Services Provided

Home Care Companion offers homemaker, companion, and related home care support services. All services are subject to availability and may vary based on individual needs, scheduling, and location.

3. Client Responsibilities

When receiving our services, you agree to:

• Provide accurate, current, and complete information about your care needs.
• Ensure a safe and respectful environment for our caregivers.
• Notify us promptly of any changes in your circumstances or service requirements.

4. Scheduling and Cancellations

• Appointments must be scheduled in advance.
• If you need to cancel or reschedule, please provide at least 24 hours’ notice.
• Late cancellations may be subject to fees as outlined in your service agreement.

5. Fees and Payment

• All fees will be clearly communicated before services begin.
• Payment terms will be outlined in your service agreement and may include weekly, biweekly, or monthly billing.
• We accept [Insert Accepted Payment Methods]. Late payments may incur additional charges.

6. Limitation of Liability

While we strive to provide high-quality care, Home Care Companion is not responsible for:

• Any indirect, incidental, or consequential damages resulting from the use of our services.
• Events beyond our reasonable control, including natural disasters, illness, or emergencies.

7. Intellectual Property

All content on our website, including text, images, and branding, is the property of Home Care Companion and may not be reproduced, distributed, or used without our prior written consent.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Termination of Services

We reserve the right to terminate or suspend services if:

• The client fails to meet payment obligations.
• The environment is unsafe for our staff.
• There is a violation of these Terms and Conditions.

10. Changes to Terms

We may update these Terms and Conditions from time to time. The updated version will be posted on our website with the revised effective date.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Illinois, without regard to its conflict of law principles.

12. Contact Us

For questions about these Terms and Conditions, please contact:

Home Care Companion – Oak Brook, Illinois
Email: info@hcarecompanion.com